diff --git a/bms-back/bms-system/src/main/java/com/bms/price/enums/BillBillingFailStatus.java b/bms-back/bms-system/src/main/java/com/bms/price/enums/BillBillingFailStatus.java
index cb51d10e..aa37f110 100644
--- a/bms-back/bms-system/src/main/java/com/bms/price/enums/BillBillingFailStatus.java
+++ b/bms-back/bms-system/src/main/java/com/bms/price/enums/BillBillingFailStatus.java
@@ -43,4 +43,29 @@ public enum BillBillingFailStatus
     {
         return code != null && code.intValue() > SUCCESS.code;
     }
+
+    /**
+     * Map soft-fail status to prc_billing_task.fail_code.
+     */
+    public static String toTaskFailCode(Integer billingFailStatus)
+    {
+        BillBillingFailStatus status = of(billingFailStatus);
+        if (status == null || status == SUCCESS)
+        {
+            return null;
+        }
+        if (status == PRODUCT)
+        {
+            return BillTaskFailCode.PRODUCT_NOT_HIT.getCode();
+        }
+        if (status == COUNTRY)
+        {
+            return BillTaskFailCode.COUNTRY_NOT_HIT.getCode();
+        }
+        if (status == WEIGHT)
+        {
+            return BillTaskFailCode.WEIGHT_NOT_HIT.getCode();
+        }
+        return BillTaskFailCode.UNKNOWN.getCode();
+    }
 }
diff --git a/bms-back/bms-system/src/main/java/com/bms/price/enums/BillTaskFailCode.java b/bms-back/bms-system/src/main/java/com/bms/price/enums/BillTaskFailCode.java
index 42ab88c6..a170ec7e 100644
--- a/bms-back/bms-system/src/main/java/com/bms/price/enums/BillTaskFailCode.java
+++ b/bms-back/bms-system/src/main/java/com/bms/price/enums/BillTaskFailCode.java
@@ -12,6 +12,12 @@ public enum BillTaskFailCode
     NO_ACTIVE_PACKAGE_VERSION("NO_ACTIVE_PACKAGE_VERSION"),
     ALREADY_IN_AR_BILL("ALREADY_IN_AR_BILL"),
     PRODUCT_ARCHIVE_MISSING("PRODUCT_ARCHIVE_MISSING"),
+    /** Soft-fail: product not in package (incl. after product_code_mapping). */
+    PRODUCT_NOT_HIT("PRODUCT_NOT_HIT"),
+    /** Soft-fail: product hit but country/zone miss. */
+    COUNTRY_NOT_HIT("COUNTRY_NOT_HIT"),
+    /** Soft-fail: product+country hit but weight band miss. */
+    WEIGHT_NOT_HIT("WEIGHT_NOT_HIT"),
     PRICE_NOT_HIT("PRICE_NOT_HIT"),
     ZONE_PRICE_NOT_HIT("ZONE_PRICE_NOT_HIT"),
     POSTCODE_REQUIRED("POSTCODE_REQUIRED"),
@@ -66,11 +72,25 @@ public enum BillTaskFailCode
         {
             return PRODUCT_ARCHIVE_MISSING.code;
         }
+        // Soft-fail messages from price.bill.billingFail.* (order matters: weight/country before generic)
+        if (containsAny(msg, "\u672a\u5339\u914d\u91cd\u91cf\u6bb5", "WEIGHT_NOT_HIT", "billingFail.weight"))
+        {
+            return WEIGHT_NOT_HIT.code;
+        }
+        if (containsAny(msg, "\u672a\u5339\u914d\u56fd\u5bb6", "COUNTRY_NOT_HIT", "billingFail.country"))
+        {
+            return COUNTRY_NOT_HIT.code;
+        }
+        if (containsAny(msg, "\u672a\u5339\u914d\u4ea7\u54c1", "PRODUCT_NOT_HIT", "billingFail.product", "productNotInPackage"))
+        {
+            return PRODUCT_NOT_HIT.code;
+        }
         if (containsAny(msg, "\u8be5\u5206\u533a\u65e0\u5bf9\u5e94\u4ea7\u54c1\u91cd\u91cf\u6bb5", "zonePriceNotHit", "ZONE_PRICE_NOT_HIT"))
         {
             return ZONE_PRICE_NOT_HIT.code;
         }
-        if (containsAny(msg, "\u6ca1\u6709\u4ea7\u54c1/\u56fd\u5bb6/\u91cd\u91cf\u6bb5", "priceNotHit", "PRICE_NOT_HIT"))
+        if (containsAny(msg, "\u6ca1\u6709\u4ea7\u54c1/\u56fd\u5bb6/\u91cd\u91cf\u6bb5", "priceNotHit", "PRICE_NOT_HIT",
+            "packagePriceNotHit", "packageZonePriceNotHit"))
         {
             return PRICE_NOT_HIT.code;
         }
diff --git a/bms-back/bms-system/src/main/java/com/bms/price/service/impl/PrcBillingTaskServiceImpl.java b/bms-back/bms-system/src/main/java/com/bms/price/service/impl/PrcBillingTaskServiceImpl.java
index 8b4dc46c..ea70b795 100644
--- a/bms-back/bms-system/src/main/java/com/bms/price/service/impl/PrcBillingTaskServiceImpl.java
+++ b/bms-back/bms-system/src/main/java/com/bms/price/service/impl/PrcBillingTaskServiceImpl.java
@@ -20,6 +20,7 @@ import com.bms.price.domain.vo.BillingTaskRetryByFilterRequest;
 import com.bms.price.domain.vo.BillingTaskSubmitRequest;
 import com.bms.price.domain.vo.TmsPriceBillRequest;
 import com.bms.price.domain.vo.TmsPriceQuoteResult;
+import com.bms.price.enums.BillBillingFailStatus;
 import com.bms.price.enums.BillTaskFailCode;
 import com.bms.price.enums.BillTaskSuccessStatus;
 import com.bms.price.enums.BillTaskType;
@@ -187,7 +188,7 @@ public class PrcBillingTaskServiceImpl implements IPrcBillingTaskService
                 fillCustomerCodeFromBill(task, refundOrderNo);
                 TmsPriceQuoteResult result = refundWithDbRetry(taskId, refundOrderNo);
                 writeback(task, BillTaskSuccessStatus.SUCCESS, result == null ? null : result.getBillId(),
-                    null);
+                    null, null);
                 return;
             }
 
@@ -233,13 +234,26 @@ public class PrcBillingTaskServiceImpl implements IPrcBillingTaskService
             task.setCustomerCode(billReq.getCustomerCode());
 
             TmsPriceQuoteResult result = billWithDbRetry(taskId, billReq);
-            writeback(task, BillTaskSuccessStatus.SUCCESS, result == null ? null : result.getBillId(),
-                null);
+            // Soft-fail (product/country/weight miss): order bill already persisted with zero amounts;
+            // still mark task FAILED so it appears in abnormal-task list for retry/ops.
+            if (result != null && BillBillingFailStatus.isFail(result.getBillingFailStatus()))
+            {
+                String err = StringUtils.isNotEmpty(result.getMatchMessage())
+                    ? result.getMatchMessage()
+                    : ("billingFailStatus=" + result.getBillingFailStatus());
+                writeback(task, BillTaskSuccessStatus.FAILED, result.getBillId(), cut(err, 900),
+                    BillBillingFailStatus.toTaskFailCode(result.getBillingFailStatus()));
+            }
+            else
+            {
+                writeback(task, BillTaskSuccessStatus.SUCCESS, result == null ? null : result.getBillId(),
+                    null, null);
+            }
         }
         catch (RuntimeException e)
         {
             log.error("billing task failed taskId={}", taskId, e);
-            writeback(task, BillTaskSuccessStatus.FAILED, null, cut(e.getMessage(), 900));
+            writeback(task, BillTaskSuccessStatus.FAILED, null, cut(e.getMessage(), 900), null);
         }
     }
 
@@ -504,7 +518,7 @@ public class PrcBillingTaskServiceImpl implements IPrcBillingTaskService
     }
 
     private void writeback(PrcBillingTask task, BillTaskSuccessStatus status, String billId,
-        String errorMessage)
+        String errorMessage, String failCode)
     {
         PrcBillingTask upd = new PrcBillingTask();
         upd.setTaskId(task.getTaskId());
@@ -516,7 +530,8 @@ public class PrcBillingTaskServiceImpl implements IPrcBillingTaskService
         }
         if (BillTaskSuccessStatus.FAILED == status)
         {
-            upd.setFailCode(BillTaskFailCode.resolveCode(errorMessage));
+            upd.setFailCode(StringUtils.isNotEmpty(failCode)
+                ? failCode : BillTaskFailCode.resolveCode(errorMessage));
         }
         else
         {
diff --git a/bms-front/src/views/monitor/billingTask/components/billingTaskOptions.js b/bms-front/src/views/monitor/billingTask/components/billingTaskOptions.js
index 4884f27e..2e3314bf 100644
--- a/bms-front/src/views/monitor/billingTask/components/billingTaskOptions.js
+++ b/bms-front/src/views/monitor/billingTask/components/billingTaskOptions.js
@@ -17,6 +17,9 @@ export const failCodeOptions = [
   { label: 'NO_ACTIVE_PACKAGE_VERSION', value: 'NO_ACTIVE_PACKAGE_VERSION' },
   { label: 'ALREADY_IN_AR_BILL', value: 'ALREADY_IN_AR_BILL' },
   { label: 'PRODUCT_ARCHIVE_MISSING', value: 'PRODUCT_ARCHIVE_MISSING' },
+  { label: 'PRODUCT_NOT_HIT', value: 'PRODUCT_NOT_HIT' },
+  { label: 'COUNTRY_NOT_HIT', value: 'COUNTRY_NOT_HIT' },
+  { label: 'WEIGHT_NOT_HIT', value: 'WEIGHT_NOT_HIT' },
   { label: 'PRICE_NOT_HIT', value: 'PRICE_NOT_HIT' },
   { label: 'ZONE_PRICE_NOT_HIT', value: 'ZONE_PRICE_NOT_HIT' },
   { label: 'POSTCODE_REQUIRED', value: 'POSTCODE_REQUIRED' },